Terms and conditions

General sell conditions:

Prices photos and descriptions:
The selling prices of the products shown on the Ottopuntouno s.r.l. website include taxes.
The delivery costs are indicated in the compilation of the cart.
The photos do not always portray the real product sold, but they are demonstrative, one must always check the title and description.
All data published in the ads are valid, subject to errors and / or omissions of transcription, in the title, price, description or photos.

Warranty

The sale shall be assisted by the warranties for defects and flaws provided by law. Under Article 53 of Legislative Decree No 6 September 2005 206, if the customer is a consumer has the right to terminate the purchase contract for any reason and without giving reasons. To exercise this right, the customer must send a written notice within 10 working days of receipt of the goods. The notice shall be addressed, upon notice, by mail to info@ottopuntouno.net .The goods must then be returned to the customer's expense within 10 days from the date of receipt of goods. It will refund the full amount paid (excluding shipping charges) after verifying the integrity of the goods. For written confirmation of all the contractual conditions or the additional information referred to in Article. 53 Legislative Decree 206/2005. READ THE LEGISLATIVE DECREE NO.

Recess

Formula "Satisfied or Reimbursed" provides for the replacement of the products present in the package and not as described, different from the order or the wrong color. The refund amount must be simple customer request.

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